Improved follow-ups
We've been making under-the-hood improvements to our content generation systems to make emails more engaging and effective. This week, we've shipped an improved workflow that uses the content of previous emails in generated replies to create more contextually relevant follow-ups. FirstQuadrant no longer repeats similar content in follow-ups, making them more engaging and effective.
We've also redesigned the architecture for follow-ups that need to be sent at a later date, now intelligently computing the best date for follow-ups based on the recipient's requests and using that to write more effective emails that go out both immediately and at the later date. This ensures that follow-ups are sent at the right time with the right messaging, increasing the chances of a response.
Fixes & improvements
- Improved handling of placeholder names in Sequences, for example if the name of a contact is not available.
- Added features to edit mailbox settings and turn mailboxes on and off from the Analytics page.
- Improved transitions for details on the Customers page and homepage.
- Updated shade of gray for customer logos on the Customers page and homepage for better visibility.
- Fixed a bug where the popup asking for email address was visible for non-Microsoft users.
- Fixed a bug where switching billing for customers did not correctly work when changing billing cycles.